Hashtag is committed to providing the highest quality, safest, and most sustainable cannabis products in the world. As a cannabis retailer who values transparency, we strive to be as open as possible with our customers.
On 01/02/17, we halted sales of Rogue Raven concentrates after trace amounts of unapproved pesticides were detected in some of their concentrates. While no recall has been issued and we do not have reason to believe the products are unsafe, we are nevertheless working with them to ensure all future products fully meet or exceed all regulations and standards before any products return to our shelves.
If you purchased Rogue Raven concentrates (wax, shatter, disposable vape pens, and/or Ascension vape cartridges) from Hashtag, you may return the product with the original packaging for a full refund. We take pride in the quality of products we offer and value your trust as our customer above all else.
Please contact firstname.lastname@example.org with your questions, comments, and concerns.